Privacy Policy

1. Who we are

This Privacy Policy explains how Digital Lume ("Digital Lume," "we," "us," "our") collects, uses, and protects personal data when you visit this website or contact us.

Digital Lume is not currently a registered limited company. Until UK company registration is complete, Digital Lume operates as a sole trader based in the United Kingdom, providing services internationally.

Contact for privacy matters: [email protected]

2. What we collect

We currently collect personal data only when you submit our contact form. This includes:

• Your name
• Your email address
• The content of your message

We do not use cookies, analytics tracking, or any other automated data collection on this website at this time. If that changes in future (for example, if we introduce analytics), this Privacy Policy will be updated to reflect that before any such tracking begins.

3. Why we collect it

We use the information submitted through the contact form solely to respond to your enquiry and, where relevant, to discuss and deliver services you have requested.

We do not use this information for marketing purposes, and we do not share it with third parties, except where required by law.

4. Legal basis for processing

Under UK GDPR, we process this data on the basis of:

• Legitimate interests — responding to enquiries sent to us; or
• Contract or pre-contract steps — where your enquiry relates to a potential or active engagement with us.

5. How long we keep it

We retain contact form submissions for as long as reasonably necessary to respond to your enquiry and, if an engagement follows, for the duration of that relationship and a reasonable period afterward for record-keeping purposes. If you'd like your information deleted sooner, contact us at [email protected].

6. Data sharing

We do not sell, rent, or share your personal data with third parties for marketing purposes. We may disclose data if required to do so by law, or to professional advisors (such as an accountant or solicitor) strictly where necessary.

7. International data

As we work with clients internationally, any personal data shared as part of a specific client engagement (separate from this website's contact form) is handled according to the terms of that engagement's Agreement, which may specify additional data handling terms depending on the client's location and applicable law.

8. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict our processing of your data
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at [email protected]. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been mishandled.

9. Security

We take reasonable steps to protect personal data submitted to us from unauthorised access, loss, or misuse. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Changes to this policy

We may update this Privacy Policy from time to time, including to reflect UK company registration once complete, or if our data collection practices change (for example, if cookies or analytics are introduced). The current version will always be available on this website.

11. Contact

Questions about this Privacy Policy, or requests relating to your personal data, can be sent to [email protected]